Client Testimonials

Client Testimonials

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Latest Testimonials

Jayne said:
Great BBQ on Sunday, thanks to our new Jupiter Heater from Chillchaser we could stay out later, fab in the dark!
Best regards, Jayne Potts

Tina said:
My Chillchaser Parasol Heater is absolutely ideal for my outdoor room. Fantastic!
Best regards, Tina Young

Mark said:
Thank you for the prize for my winning photo we love it, looks really nice on our table.
Kind regards, Mark Freeman(jstarcreationsUK)

Pete said:
Just a quick mail to say many thanks for the heaters over there weekend. They are great bits of kit and worked perfectly. Many thanks for all your help and we will definitely be in touch in the future!
Kind regards, Pete Donald(Core Event Services)

Michael said:
Chillchaser Heater arrived safe and sound on friday with no problems, Very happy with results and was put into good use Saturday night.
Best regards, Michael Bloggs

Alfred said:
Many Thanks for your help with my order, goods arrived yesterday packed as good as a Rolls Royce Great Company to deal, it was a Pleasure.
Best regards, Alfred(Cheshire Oilfields Supplies)

Neil said:
Great little heater! Perfect for sitting outside and relaxing or for if i'm in the mood for a BBQ.
Best regards, Neil

Lauren said:
Love my new Cronus table heater! Great company to deal with and would definitely recommend.
Best wishes, Lauren

Graham Kresfelder said:
Great customer service! I'm delighted with my new hanging heater.
Best regards, Graham

Lucinda Howard said:
Eddie is effortlessly professional and a pleasure to speak with and will go the extra mile to ensure superb customer care. Many thanks again. We love our outdoor heater, perfect for chilly evenings.
Best regards, Lucinda.

Josh Blake said:
Great rental heater and the customers love it...... can we keep it ?
Best wishes, Josh

Sue Longdon said:
A replacement cover arrived yesterday, wonderful service from you yet again.Very much appreciated, thank you once again.
Best regards, Sue.

John Lawrie said:
First of all I would like to thank you for your incredibly efficient service which got our Chillchaser to us at about mid-day today.Secondly thank you for your help on the phone which has resulted in our Chillchaser being up and running as I write.
Best wishes, John

Alec said:
Brilliant, thanks for sorting out 12 Cronus table heaters for hire so quickly. Also, thank you very much for your hard work - really appreciate it.
Best wishes, Alec

Jim & Kris Maynard said:
Just to let you know that we have fixed our beloved Zeus thanks to your great help and generosity. It took us about an hour and a half which we didn't think was too bad. We are very impressed with the speaker and Jim is already contemplating another one to link up with!! We have attached a before and an after photo of Zeus. Once again our thanks too you we have never had the privilege of dealing with a nicer person.
Kind regards, Jim & Kris Maynard

Michael said:
We were very impressed with the heat the heaters provided and will likely get back to you for our other events.
Very best regards, Michael (Pittormie Castle)

Lisa said:
The table heaters were good but the upright portable ones were excellent
Kind regards, Lisa

Trevor said:
Brilliant device, showing off to all our friends. Glad we got the 3kw.
Kind regards, Trevor

Neil said:
The heaters work really well and we enjoyed sitting outside on Saturday
Kind regards, Neil G

CJ said:
Brilliant table heater for my "gas bar stool" chairs
Kind regards, CJ Mackay, Aberdeen

Bill said:
2 years on and still going strong - great product design even for our UK weather" ;-)
Kind regards, Bill - South Queens Ferry

Dave & Sharon Lees said:
Dear Georgia and all at Chillchaser All I can say is a big big thank you for sorting out our ordering mishap etc. Excellent customer service. Very kind of you to send the free "we are sorry" gift for FedEx delivering to the wrong address. Everyone has commented on it. Although the biggest hit was the 2 heaters themselves.PERFECT!!!!
Kind regards, Dave & Sharon Lees

Jaine Alderson said:
Partied until early hours thanks to the Chillchaser Infrared Patio Heaters we hired
Thx again, Jaine

Ali (Interior Designer) said:
Many thanks for talking me into the remote as my client loves it – Chillchaser make fantastic products! Take care and I will be back for more soon!

Micky said:
Absolutely overwhelmed by your customer service.Made my manic Monday that less manic,Thank you very much!

Anne P. said:
Mother's Day presents don't get more original than this - fantastic product!

Nick Hudson said:
Great product and superb customer service. This is something we'll be enjoying all throughout the year and adds a whole new dimension to evenings in the garden. Fantastic in every aspect. I've had gas patio heaters, fire pits and chimneys over the years and this tops the lot. Much more effective, quick and easy.

Julie Dart said:
I just got home from work and the new control panel for our Old Zeus model has arrived! Thank you once again for chasing this for us - very good service and nice to see you still sell old model spare parts!

Allan Cameron said:
Great to be able to sit outside on a chilly April night!

Michael (Mitre Services) said:
Love the customised Red Bull Heater! Thanks for the fast delivery and great customer service!

Lesley Muir said:
Delivered safely and I am trying it out tonight. Thank you for your excellent Customer Service. First Class!

Sophie Redgrave said:
Hi Chillchaser, As always Eddie was brilliant to work with and really helpful! His advice as to which of the rental heater range would work best for our special event was so helpful. We went with his recommended choice of the Jupiter heaters. They provided ample heat which was vital for the outdoor space at our January wedding and the sleek design blended in so well they did not detract from the creative design of the day. Thanks for all the help and advice to help us with the heating of this event, we look forward to working together again in the future.

Collection 26 Website

Louisa McEwen said:
Fabulous customer care and follow up service. Spare part required for discontinued Zeus Patio Heater , Chillchaser was able to provide and discuss fitting of the replacement part. Thank you Louisa

Aidan Simpson said:
Thanks Eddie, spectacular service!

Chris Stevenson said:
Shoe dryer 1st class, spot on for drying bike helmet & gloves too. Many thanks once again :-)

Victoria D’Avanso said:
Thanks again for all of your help on Friday! Our Halloween/Birthday party was amazing and your ChillChaserHire Infrared Heaters really made it as we were all outside – they gave out so much heat, some people were in t-shirts!

HoReCa Customers' Testimonials

Alan Beale MD - South West Care Homes said:
The Chillchaser is that rare product; a combination of British manufacture, style, quality and innovative functionality. Who would have thought a patio heater could look stylish or been so easy to use? Combine that with a company that were willing to make two of their heaters in a specific colour, at short notice whilst in the middle of a move to a new factory, to meet a fixed deadline for me (literally time and tide....), and you have an unbeatable product. If you do not have a Chillchaser yet, you should!

Carl Castledine said:
Purchased outdoor heaters from @ChillChaser and gained loads of nights outdoors I would have missed. Great product.

Sarah Thomas said:
Thank you @ChillChaser for the best customer service experience I've ever had. Items all arrived safely. I recommend

Gilly Bain - YourGB said:
Chillchaser Jupiter Heaters were an outstanding success at our Aperol Spritz Pop-up bar at Edinburgh and without them we would not have been packed every night to the wee-hours of the morning.

Karen Williams - Events Coordinator, Collection 26 said:
Eddie at Chillchasers was a pleasure to work with and provided a great service to ensure the products we received were suitable for the needs of our event.
The heaters arrived on time, with no fuss, minimal set up time and exactly as expected as per the images on the Chillchasers website. The heaters provided ample heat for our guests on a chilly evening and were a great addition to our outdoor terrace area.

Chilly Summer Weddings/Events definitely need Chillchaser Infrared Heaters,Chillchasers met and exceeded our expectations and we would definitely use them again in the future.
Thanks for your co-operation, you really have been a pleasure to work with.
Karen Williams

Fran - LeCabrera Restaurant, Madrid said:
We are very happy with the Chillchaser infrared heaters, you can feel that they are much more powerful than the old model. We've even had customers having dinner only wearing a shirt.

C. Spark - Cubola Sun Shade said:
We have been looking for a high quality infra-red heater for our Cubola Sun Shade products enabling our customers to enjoy outdoor living, all year round. We found 'Chillchaser' and installed ShadowPlus† wall mounted units. They have proved to be very good quality, efficient, effective and easy to use. More importantly our customer is pleased with them. We will now only recommend Chillchaser units for our Pergolas.

Daniel Rodríguez López - Masterkool, Spain said:
Designer furniture loves the world's only designer infrared heater!

Aleem Khan - Film Director said:
I hired a Chillchaser Infrared Patio Heater for a party I was throwing and I couldn't be more pleased with how it performed. Its beautiful design and powerful output kept everyone warm and suitably impressed - I will definitely be investing in one!

Loyal Customers' Testimonials

Gene - Mallorca said:
Delighted with the Chillchaser, it looks better than me!!!! :X

The Nash Family said:
Dear Sir,
We ordered a Chillchaser Titan from you last week and it was delivered the next day (last Friday).
The packaging was impressive; sturdy and no damage! It was easily assembled, and we were extremely pleased and impressed with the heater when we used it over the weekend. We just wanted to say what a pleasant experience it was to purchase a product so simply, and let you know that we are delighted with the product itself.
We are really pleased with the model we have, and would recommend it to our family and friends.
We may require additional units sometime in the near future Hope to be in touch again soon. Thanks again,
Mr and Mrs Nash

M. Kelly said:
Hi Eddie,
I think the Chill Chaser is a fantastic product! I have included a picture of the Jupiter on the terrace,
Kind regards,
M. Kelly

Sue Diva said:
Hi Eddie,
My name is Sue and I purchased my heater from you on 14th September 2012.
Just to say we love the Titan Model and have had some super evenings outside this year.
Might be tempted into buying another one :-)
Many thanks.

Best regards,

Spencer Melia - Extrusion Development Manager said:
Hi Eddie,
The Chillchase patio heater is still going strong….. and you will be glad to know that the old gas heater fell over in the wind and ended up with the scrap man !

Steve Cooke said:
I think I read that someone famous said that 'these Chillchaser infrared heaters are the future of patio heating' - they're wrong, it's the present. These heaters are brilliant and Chillchaser give a fantastic after-sales service.

Manfred Glass said:
Dear Georgia,
Thank you very much for your kind help and support..
Hagen Grote replaced the complete head and now I can enjoy your pretty Chillchaser this autumn and hopefully in many, many chill evenings in the following years.
Please give my thanks to Eddie Middleton, too!
Best Regards,

Helen Taperell said:
Hi Eddie,
Many thanks for your prompt response.
:) We have packed the unit with great care and apologise for any inconvenience caused by our mistake.
Also appreciate your after sales care which has been fantastic.
Kind regards,
Helen Taperell

Mrs Bean said:
Hi Eddie,
trust your day is going swell!
Firstly, thanks so much once again for the Beautiful Patio Heater, I must say being a woman I am very impressed by it's size! Looks quite substantial too so I'll be more than happy to try out for you, first impressions are good!

Thanks too for letting me know about the mounting, I have a very fastidious electrican who followed your instruction booklet to the tee as such he wasnt happy putting it where I intended, not to worry though its probably in a better place now, and it packs a punch with some heat, magic!! A very happy bunny!
Thanks for all your help to date.
All the best

Mark - Chelmsford said:
Hi Olivia,
The heater did arrive in time for my BBQ & a good job too, given the weather!!
Looks and works fantastic – the CFL light bulb was smashed though on delivery, but I just got the replacement.

Send us your own feedback

The contents of this page are intended for our future customers and are written from our existing ones.
Your say shape our brand and products with every single day; we invent, learn and grow through your feedback.
Make a difference and help others by evaluating our products and services.
Send us a testimonial with a picture encapsulating your experience with our infrared patio heaters and we will, by way of thank-you, send you a 10% off any next purchase voucher.
You could win a “small” luxury gift like #Peggy Muncie in our monthly #best photo prize draw or we can even make a donation to one of our favourite charities on your behalf.
Prizes will be sent by email within 1 day of the draw taking place.The best picture will be used as a banner on our home page.
In addition, we would like to take the opportunity and thank you in advance as well as assure you that we look forward to hearing from you.
Kind Regards,
The Chillchaser Team

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By way of thank-you, we will send you a gift voucher to give to a friend or family member. You could win a “small” luxury gift like #Peggy Muncie in our monthly #best photo prize draw or we can even make a donation to one of our favourite charities on your behalf.
Prizes will be sent by email within 1 day of the draw taking place.

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